Tag: customer relationship management

Northrop & Johnson boosts sales and marketing efforts with Dynamics 365

Are you looking to strengthen customer relationships and seamlessly move customers through the digital buying journey? Watch how one company achieved success with MSDyn365 Sales Pro.


Marketing technology is not something that has been widely adopted in the luxury yacht industry. Yet, targeting this niche demographic requires precision and little room for mistake.

Watch as Northrop & Johnson, a luxury yacht company, implemented Dynamics 365 Sales Pro and achieved a 70% increase on their charter sales. Dynamics 365 gave them a real competitive advantage, providing them with a window into the customer the entire way through the sales cycle.

Use this testimonial video to demonstrate to your customers how one company easily implemented Sales Pro and was able to strengthen customer relationships, predict buying behaviors, and be much more precise in their marketing activities.

Customer Story: NQ Cranes customers come first with Microsoft Dynamics 365 Business Central

Out-of-the-box business process automation is making a huge difference for customers. Watch how Microsoft Dynamics 365 Business Central puts your customers in the limelight—where they belong! Watch now:


At NQ Cranes, the implementation of Microsoft Dynamics 365 Business Central was a total success.

Not only did the business flow automation immediately reduce time on internal processes, but it also allowed more time for client management.

Stephen Goodson, IT Manager at NQ Cranes touches on Business Central selection, implementation, and results—asserting that they were able to spend less time on internal processes and devote more time to account management.

Customer Story: Clifton Coffee | Connect and Collaborate

Is your business in need of an updated communication platform? How about an easier way for employees to stay in touch, exchange ideas, and drive innovation?

With the new communication technology available from Microsoft, you can do all that and more.

Check out this video to learn how you can set the bar for communication standards in your industry.

Need help getting started? Contact our team!


Clifton Coffee Roasters (CCR) was the first specialty coffee roaster to adopt the Teamwork solutions from Microsoft platform, which means they’re breaking new ground in communications methods for their industry.

As the company expands, they depend on Teamwork solutions from Microsoft to manage their growth, drive innovation, and help their employees connect in the most meaningful and productive ways possible.

Want to increase productivity and drive innovation in your business?

Check out this video to see how CCR lead the way in communications innovation in their industry, and then contact us to learn more.

A Paperless Way of Working Dawns for Czech Water Engineering Services Leader

If you’ve been holding back on creating paperless operating, now’s the time to make your move Microsoft. Watch the video to see how a Czech firm has transformed their mobile workforce by embracing Dynamics and Office 365.

R.B.Hall Associates, LLC is here to help you embark on your own transformation by setting you up with the right Microsoft solutions.


PAVELKA-VTP is a Czech family water engineering firm that found itself still working in paper operations despite 20 years of rapid growth. In the video, you’ll learn how they were able to leverage Microsoft Dynamics and Office 365 to empower their highly-mobile engineer force with all of the data and solutions to complete a job on their mobile devices anywhere.

After you watch the video, contact us so we can help you drive collaboration and productivity among your workforce with Office 365.

5 Ways To Increase Your Productivity At Work

Working under time constraints is something that every business must face. In those times, it’s important to have an IT platform that can help keep your team on track.

With powerful productivity and collaboration features, Office 365 is the platform IT pros trust to provide mobility to their organization. We want your team to have the right tools for productivity.

Contact us and read this article for some helpful tips on how to be more productive in the workplace.

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Infographic: Microsoft Connections – an easy to use marketing tool

Build repeat business. Office365 features Connections, a simple email-marketing tool that engages customers and keeps them coming back.