A recent survey by the better business bureau revealed that over 23% of small businesses have experienced a cyberattack. Small businesses are often targeted because they are not prepared in the same ways as larger corporations to deal with these issues and hackers know this.

Use this infographic to arm yourself with information on what techniques are used at each stage of a cyberattack and how to protect yourself at each one.

We believe that no business is too small to take security seriously. Contact us today to learn more about how Microsoft 365 can help protect you.

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

We want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we’re masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help!!

Are you still using that same old email platform? If so, it’s probably time to upgrade. Get the most for your business by leveraging the unique opportunities that using a modern email platform can bring: access email from anywhere, on any device and keep your information safe with document access controls and remote data wipes. Avoid the maintenance and surprise expense of hardware and software costs.

At R.B.Hall Associates, LLC, we know that with the right email platform, your business will free up time and money. Contact us today to learn how we can help you to bring your email platform into the modern digital age.

With the Microsoft Cloud, the SpecialOlympics tracks information for nearly 5 million athletes in 170 countries. And with anywhere, anytime access to data, countless hours have been saved and reinvested into impacting athletes and changing the world.

Have you ever wondered how you can use technology to impact lives and change the world? Wherever you are in your cloud journey, R.B.Hall Associates, LLC can help. Contact us to learn more.

70% of consumers say a company’s understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don’t fear personalization, they expect it.

At R.B.Hall Associates, LLC, we have seen–and understand–that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace.

Contact us today to learn how cloud technology and intelligent data insights can help you win and keep customers.

To receive updates from R.B.Hall Associates, LLC, and to learn more about M365, subscribe today!