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Category: crm

custom relationship management

business process…

Microsoft Teams, the hub for teamwork in Office 365

14 May 201911 Nov 2023
Employees today are working with twice the number of teams they were just 5 years ago. Part of that change is the evolution of the modern workplace in which workers…
business process…

Making the shift to a modern desktop with Microsoft 365

3 Apr 201911 Nov 2023
Making the shift to a modern desktop helps you to foster a highly secure workspace, empowered by the latest productivity, teamwork, and collaboration experiences for your organization. A modern desktop…
business process…

Dynamics 365 for Customer Service – Create lifetime customers

16 Jan 201911 Nov 2023
Delivering a personalized customer experience is important for any business. Customers want to know they'll be taken care of, and it's up to every business to communicate that message. With…
business process…

Dynamics 365 automates complex transactions and business processes

14 Dec 201810 Nov 2023
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it…
business process…

Customer Service Key Capabilities

11 Dec 201810 Nov 2023
Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their…
business process…

Inside Office 365

30 Apr 201811 Nov 2019
No Internet connection? No problem! Office365 lets you access and edit documents from anywhere, anytime--online or offline. View: Inside Office 365

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  • U.K. Sanctions Cryptomus for RU Money Laundering
  • Microsoft Patches More Than 1,400 Security Flaws
  • FBI Arrests Executive at Ransomware Negotiation Firm
  • ShinyHunters Extorted Boeing Spin-off Prior to Arrests
  • Dutch Police Arrest ‘Reformed’ Hacker in Shiny Hunters Investigation
  • Gîtes de France - 117,574 breached accounts
  • Crunchbase - 559,908 breached accounts
  • Sharecare - 318,185 breached accounts
  • Neogen - 435,963 breached accounts
  • CyrusOne - 373,460 breached accounts
  • ConnectWise Suspends Cloud Backup After Attackers Compromise Microsoft 365 Tenants
  • MALFEX npm Package 'imgdecode' Hides Shellcode Loader in Windows Native Addon
  • Hackers Use Compromised ConnectWise Credential to Sign In to 173 Microsoft 365 Tenants
  • Researchers Demonstrate OpenBSD Root Exploit Chaining 37-Year-Old Shared-Memory Bug
  • Attackers Tampered with AOMEI Backupper's Update Servers for Minutes to Deliver a Backdoor
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