@ThinkUpConsulting has saved $13,925 a year by using MicrosoftTeams.
Always looking to work smarter, Think Up is reducing costs by getting modern with @Microsoft. With the wide range of tools available in Windows 10 and Office365, Think Up has already replaced several applications from other providers.
Thinking about Getting Modern? Contact us to find out more!! Continue reading Customer Story: Think Up Consulting | Reduce Costs
With digital transformation, you can transition customer service from a cost center to nurturer of brand devotees. Check out this blog for insight on how enlightened organizations use technology and automation to empower knowledge workers to augment and enhance customer experiences. Continue reading Using AI To Augment Customer Service Agents
Spring is a great time for a fresh start. For sweeping away the cobwebs, cleaning out the closet, and starting new, good habits. Many people take advantage of the season to give their homes a good scrub. Why not spring clean your business? Here are some helpful spring-cleaning tips to give you a jumpstart on the season: 1. Make everything sparkle – Office 2016 2. … Continue reading Spring clean your business for a fresh start
Social selling is when you use social media to interact directly with your prospects. You provide value by answering their questions and offering thoughtful content until the prospect is ready to buy. But what do you actually do? Pay attention to the customer’s buying and service history. Listen to social networks to gather content created by customers and prospects. Provide relevant and helpful information. Continue reading What is social selling?
You know it’s critical to understand your customers better than the competition. You’ve heard that gathering customer insights can boost that understanding. And you may have noticed a lot of buzz about business intelligence. But what’s behind those concepts? And what do they mean for your business? Here’s the deal … Business intelligence (BI) refers to the tools and techniques used to turn raw data … Continue reading Making sense of customer information
Do you spend money on technology, or do you invest in technology? If you spend money on technology, you buy software after you already need it. Purchasing is reactive. Excess money is spent on services you ‘think’ you’ll need, but do not actually use. If you invest in technology, you do things a little differently. You think long-term and invest in solutions that grow with … Continue reading Invest in cost-effective technology to grow your business