What do customers really want out of their online interactions with your company? Answering this question correctly can mean the difference between increasing revenue and joining the group of businesses that, combined, lose upwards of $1.6 trillion each year by not living up to consumer expectations.
Truth be told, there is no single correct answer to this question, and yours will ultimately depend on your product, service, or industry. However, there are four general principles that every business can integrate into their customer experience strategy that have proven to yield exceptional results, regardless of the nature of their business.
Read this article to learn how you can leverage these trends in your favor and increase brand loyalty among your customers.
Delivering the best services possible to citizens while managing tight budgets is an everyday struggle for public institutions.
Although this is also true for many privately owned companies, a slight delay or inefficiency in public services can spell disaster for entire families.
Yet keeping up with digital transformation can be difficult for such institutions thanks to nightmarishly long bureaucratic processes and archaically old existing architectures. This means that once a digital strategy gets approved, there’s little to no room to get things wrong.
When thing do go the right way, however, governments and public institutions are empowered with unparalleled efficiency that translates into a better quality of life for all citizens.
In this infographic, you’ll learn how digital transformation strategies can greatly improve the effectiveness of public services and significantly enhance taxpayers’ overall perception of the institutions that implement them.
View: 5 reasons to empower governments with digital transformation…
Artificial Intelligence isn’t just for large businesses. The built-in AI capabilities in Business Central 365 make it easy for any sized business to work smarter and make better decisions.
View: Business Central AI Infographic
Do you know the difference between security and privacy? Although these terms are often used interchangeably, they are quite different. And both are crucial to business longevity.
Check out this thought leadership article to help you get started.
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This customizable flyer can be used in social media to spread the word that Windows 10 devices are affordable, rugged and have a battery life that extends through the school day.
This image in this ad features middle school or high school students.
View: Windows 10: Built for Education
Check out the ways in which Azure SQL Database Managed Instance is designed to provide you with exactly what your business needs so you can save money without missing a beat.
View: Azure SQL Database Managed Instance