Customer story: Jumeirah Hotels

How might your business change if customers actually read your emails? Here at R.B.Hall Associates, LLC, we understand this can make all of the difference in the world!

Customers of Jumeirah Hotels & Resorts, which owns 23 luxury hotels worldwide, not only “unsubscribe” less, but 50% engage with the personalized emails the company sends. With Microsoft Dynamics 365, Jumeirah sends relevant, customized content enabled by an automated, cloud-based system.

Contact us to learn how you can make Microsoft Dynamics 365 #MSDYN365 work for you too.


Jumeirah Hotels & Resorts–owners of some of the world’s most luxurious hotels–has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging.

This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.

Author: rbhallassociates

Business Technology Consultant | Cloud Broker